ViravanceAI front desk for coffee roasters and specialty food shops
Selling coffee, tea or specialty food is a conversation: what roast, what grind, what size, how soon. The front desk has that conversation for you on your website and your phone, then sends the invoice, so a customer who would have browsed and left ends up with an order.
Free first month · No card numbers ever touch Viravance
What your customers ask
- Which roast is best for cold brew?
- Is this available whole bean and ground, and what grind for a French press?
- Can I get it by Friday?
- What's in the blend, and is it organic?
- Do you do tastings or wholesale?
The front desk answers these around the clock, from the services, prices and policies you give it, and finishes the job when the customer is ready.
A typical conversation
An illustrative conversation. Your front desk uses your own services, prices and wording.
How it helps
Size, grind and roast as one-tap choices
Options like size and grind appear as tappable cards, so choosing takes seconds and nothing is mis-typed. Product photos show on the recommendation, so it feels like a shop, not a form.
Tasting and wholesale leads
Questions about tastings or wholesale are booked into a slot or captured as a lead for a callback, so a bigger buyer never falls through a contact form.
After-hours orders
Gift buyers and home brewers shop in the evening. The front desk takes the order then, and it's waiting as a paid invoice in the morning.
What to connect
Everything works from the services and products you give it. These connections add live availability, payments and reporting.
Put your own numbers on it
Example inputs: 80 contacts a week, 20% missed, 35% of answered contacts become a customer worth about $40. A small roaster with steady evening traffic and a typical order around $40.
On those inputs, roughly $971 a month walks away. These are illustrative numbers to show how the math works, not a benchmark for your business.
Open the calculator with these numbers, then change them to yours
What it doesn't do
- ✕It takes and invoices the order. You still roast, pack and ship.
- ✕It doesn't replace your online checkout. Keep it for simple reorders.
- ✕Recommendations come from the catalog you maintain in Viravance (or Square), so keep products and prices current.
Common questions
Can it handle grind, size and subscription-style options?
Size, grind and similar options work as choices that can change the price. Recurring subscriptions aren't built: a repeat order is a new invoice.
Will it describe my coffees accurately?
It uses the descriptions and tasting notes you give it and won't invent details. If it doesn't know, it says so and offers your team.
See it work for coffee roasters & specialty food
Chat with a live front desk, then start a free first month on your own site.