ViravanceAI front desk for plumbers, HVAC and home-service pros: never lose a job to voicemail
When a pipe is leaking, people call the first plumber who answers. You're on a roof or under a sink, so the call goes to voicemail and the job goes to someone else. The front desk answers, gets the details, and books an estimate while the customer is still on the line.
Free first month · No card numbers ever touch Viravance
What your customers ask
- Can someone come out today?
- How much does a service call cost?
- Do you handle this kind of repair, and in my area?
- Can I get an estimate?
- Do you offer a warranty?
The front desk answers these around the clock, from the services, prices and policies you give it, and finishes the job when the customer is ready.
A typical conversation
An illustrative conversation. Your front desk uses your own services, prices and wording.
How it helps
Every call, every hour
Emergencies don't keep office hours. The front desk answers evenings, weekends and while you're on a job, instead of letting a customer reach the next number.
Address and details captured accurately
Addresses and phone numbers are the things most often misheard on a call. The agent texts a short form for them, so the dispatcher sees them right the first time.
Hot leads surfaced
Urgent or high-value requests are surfaced to your team for a quick callback, with the details already collected.
What to connect
Everything works from the services and products you give it. These connections add live availability, payments and reporting.
Put your own numbers on it
Example inputs: 50 contacts a week, 35% missed, 40% of answered contacts become a customer worth about $350. A small crew that misses calls while on jobs, with a service or repair averaging $350.
On those inputs, roughly $10,617 a month walks away. These are illustrative numbers to show how the math works, not a benchmark for your business.
Open the calculator with these numbers, then change them to yours
What it doesn't do
- ✕It books estimate visits and captures job details. It doesn't dispatch crews or quote complex jobs by itself.
- ✕It never diagnoses a problem or promises a fix. Urgent situations are passed to your team.
- ✕Anything it can't settle is passed to your team with the details collected.
Common questions
Can it tell an emergency from a routine request?
It asks the right questions and passes urgent requests to your team quickly. Deciding how to respond stays with you.
Will it quote prices?
It states the prices you give it, like a service-call fee. For anything that needs an estimate, it books one instead of guessing.
See it work for home services
Chat with a live front desk, then start a free first month on your own site.