ViravanceAI front desk for restaurants and caterers: takeout and catering orders without the phone tag
Lunch rush is the worst time to answer the phone, and catering inquiries are worth the most. The front desk answers menu questions, takes takeout and catering orders, and sends an invoice customers pay online, so the kitchen gets clean orders.
Free first month · No card numbers ever touch Viravance
What your customers ask
- What's on the lunch menu, and is anything gluten-free?
- Can I place a takeout order for 12:30?
- Do you cater, and for how many people?
- What are your hours today?
- How much for a platter for 20?
The front desk answers these around the clock, from the services, prices and policies you give it, and finishes the job when the customer is ready.
A typical conversation
An illustrative conversation. Your front desk uses your own services, prices and wording.
How it helps
Takeout orders in the rush
Orders with options (size, sides, notes) are taken accurately and invoiced, so the kitchen isn't copying orders down on a busy phone.
Catering inquiries that would be lost
A large catering inquiry is exactly the call that gets missed at 12:15. The front desk takes the details and the order, or captures the lead for your callback.
Menu and hours questions
Hours, menu items and allergen notes you've provided are answered the same way every time.
What to connect
Everything works from the services and products you give it. These connections add live availability, payments and reporting.
Put your own numbers on it
Example inputs: 100 contacts a week, 25% missed, 30% of answered contacts become a customer worth about $60. A busy restaurant that misses calls in the rush, with takeout and catering orders averaging $60.
On those inputs, roughly $1,950 a month walks away. These are illustrative numbers to show how the math works, not a benchmark for your business.
Open the calculator with these numbers, then change them to yours
What it doesn't do
- ✕It isn't a reservation system or a point of sale. It takes orders and invoices them.
- ✕Allergen answers come only from what you've told it. It never guesses, and you remain responsible for allergen information.
- ✕Delivery logistics stay with you.
Common questions
Can it take dine-in reservations?
Not today. It's built for orders, bookings against a calendar and leads, not table management.
Does the kitchen see the order?
Paid orders show on your dashboard and invoices go to your payment processor. Tell us how your kitchen receives orders and we'll plan the handoff.
See it work for restaurants & catering
Chat with a live front desk, then start a free first month on your own site.