An AI voice agent that sells on the call, not just answers it

An AI voice agent, sometimes called an AI voice receptionist, is software that holds a real phone conversation. It listens, works out what the caller needs, answers from what it knows about your business, and then acts: it books, it takes the order, or it passes the lead to a person with the details.

That separates it from the other things that answer a phone. A phone tree ("press 2 for sales") makes the caller do the work. Voicemail turns a call into a task for later. An answering service takes a message. A voice agent finishes the conversation, so the caller leaves with a booking, an invoice or a clear next step.

Interest fades fast once a caller hangs up. The voice agent closes the loop on the call itself. It checks live availability and books the appointment into your calendar. For an order, it builds the order with the caller and sends a hosted invoice they pay on the payment processor's page, so you can tell the order is real before anyone packs a box.

Phone calls are bad at spelling, so it handles details carefully. It reads back anything spelled, numeric or custom before it commits, such as an email address, a phone number or a quantity. It never reads a web link aloud. It says the link is on its way by email and offers to text it.

After each call, the agent writes a short summary of who called, what they wanted, what it did and how it ended, and it says plainly whether someone should follow up. Calls that need a follow-up land on your Leads list and alert your team. Everything else, such as questions answered, orders completed and wrong numbers, is kept under Other calls with its summary, so you can still see what callers talked to the AI about.

The dashboard then shows what the front desk booked and sold in dollars, so you can see whether the calls it answers are turning into revenue.

It earns its place wherever calls go unanswered or answered in a rush: after hours and weekends, lunch breaks and busy stretches, and peak times when more people call than your team can take. It also takes the repetitive calls (hours, prices, availability) so your people can focus on the ones that need them.

Businesses that book appointments or take orders by phone see the most direct return: salons, home services, auto repair, restaurants and caterers, fitness studios and pet services. Each has its own page showing how the front desk handles its calls.

Viravance plans are $300, $700 and $1,500 a month, with 500, 1,500 and 5,000 voice minutes included alongside conversations. Usage above your plan's bundle is billed at the published per-minute rate, and every new account starts with a free first month. A one-time setup fee applies after the free month.