ViravanceA virtual receptionist that books the job and sends the invoice
A virtual receptionist answers your business calls from somewhere else, so you don't need someone at a desk. Viravance is the AI version: it answers by phone and by chat, knows your services and prices, and finishes what a good receptionist would, without a salary, a schedule or a queue.
Free first month · No card numbers ever touch Viravance
What a virtual receptionist is
A virtual receptionist is a receptionist who isn't in your building. Traditionally that has meant a remote person who answers your line and takes messages or transfers calls. Today it can also mean an AI voice agent that does the same work around the clock.
Either way, the point is the same: the phone gets answered professionally in your business's name, so customers aren't sent to voicemail while you're busy.
What the AI version does
Viravance connects to your services, products, hours, policies and calendar. It talks with the caller, works out what they need, and completes the action instead of just recording it.
- Answers every call, with no ring-outs and no hold music.
- Checks live availability and books the appointment into Cal.com or Google Calendar.
- Takes orders and sends a hosted invoice the customer pays on the processor's page.
- Summarizes every call so you can read what callers asked.
- Runs the chat on your website with the same knowledge, so you manage one thing.
What a day looks like
At 7am a caller asks whether you have a slot this week, and the agent books one. At lunch two people call at once while you're with a customer, and neither is left on hold. At 9pm someone places an order for pickup tomorrow, and the invoice is in their inbox before they hang up.
When a call needs a person, such as a large job or a caller who asks for one, the agent captures the name, best number and reason, tells the caller what happens next and alerts your team.
When a human virtual receptionist is the better pick
An AI front desk isn't right for everything. If most of your calls are sensitive, emotional or need real judgment, a person on the line may serve your callers better. Viravance also isn't built for health information that falls under HIPAA, so medical, dental and therapy practices should look elsewhere.
For businesses that book appointments, take orders and answer the same questions all day, such as salons, home services, auto repair, restaurants, fitness studios and pet services, an AI virtual receptionist usually covers more calls for less.
How it gets set up
A real person sets it up with you. You add one snippet to your site for the chat, we connect your calendar and payment tools, create the phone line and set its greeting and voice, then test calls before it goes live. We stay available through your free month for questions and adjustments.
What it costs
Viravance plans are $300, $700 and $1,500 a month, with 500, 1,500 and 5,000 voice minutes included along with conversions. Usage above your plan's bundle is billed at the published per-minute rate, and every new account starts with a free first month. A one-time setup fee applies after the free month. Our AI receptionist vs. hiring calculator lets you compare that with an employee using your own numbers.
What it does, and what it doesn't
What it does
- ✓Answers every call and chat, day or night
- ✓Books appointments against real availability
- ✓Takes orders and sends hosted invoices
- ✓Captures leads and flags the ones that need a callback
- ✓Shows what it booked and sold in dollars on your dashboard
What it doesn't
- ✕Replace a person for sensitive calls or complex negotiations
- ✕Take card numbers over the phone: payment happens on the processor's hosted page
- ✕Handle HIPAA-regulated health information: Viravance isn't built for it
Common questions
Is a virtual receptionist a real person?
It can be either. Some services use remote people. Viravance is an AI voice agent, so calls are answered by software, and your team takes over when a call needs a person.
Can it answer more than one call at a time?
Each call is its own conversation, so callers aren't queued behind each other the way they would be with one person at a desk. Your plan's voice minutes cover the total time across all calls.
Does it only answer calls?
No. The same agent runs the chat on your website, with one set of knowledge about your business, so a customer can start in chat and finish by phone.
Who sets up my virtual receptionist?
A real person does, with you. We connect your calendar and tools, create the phone line, test calls before it goes live, and stay available through your free month. Right now you work directly with the founder.
Can a doctor's or dentist's office use it?
No. Viravance isn't built to handle health information protected under HIPAA, so it isn't a fit for medical, dental or therapy practices.
What does a virtual receptionist cost?
Viravance plans are $300, $700 and $1,500 a month with voice minutes bundled in, plus a one-time setup fee. Every new account starts with a free first month.
Where next
Related: AI receptionist · AI chatbot · AI order taking · AI front desk ROI · AI voice agent · AI answering service · AI appointment scheduling · After-hours answering · AI customer service
Keep exploring
See it work on your own business
Chat with a live front desk, then we'll plug it into your site with you. The first month is free, with a real person helping through it.