AI front desk pricing: flat monthly plans with usage included
Pick the plan that fits your volume. Conversions (confirmed bookings and paid invoices) and voice minutes are bundled in, overage is published below, and every new account starts with a free first month.
Starter
For a small business getting every lead answered.
$300/mo
+ $500 one-time setup
- ✓300 conversions / month
- ✓500 voice minutes / month
- ✓Chat + voice on one curated engine
- ✓Bookings, orders & hosted invoices
- ✓ROI dashboard (sales landed, in dollars)
Overage: 50¢/extra conversion · 25¢/extra voice minute
Growth
For a growing team with steady chat and call volume.
$700/mo
+ $1,000 one-time setup
- ✓1,000 conversions / month
- ✓1,500 voice minutes / month
- ✓Chat + voice on one curated engine
- ✓Bookings, orders & hosted invoices
- ✓ROI dashboard (sales landed, in dollars)
Overage: 35¢/extra conversion · 20¢/extra voice minute
Pro
For high-volume or high-ticket operations.
$1,500/mo
+ $1,500 one-time setup
- ✓3,000 conversions / month
- ✓5,000 voice minutes / month
- ✓Chat + voice on one curated engine
- ✓Bookings, orders & hosted invoices
- ✓ROI dashboard (sales landed, in dollars)
Overage: 25¢/extra conversion · 15¢/extra voice minute
A conversion is a booking confirmed or an invoice paid through the front desk. Chats that don't end in one don't count. Not sure which plan? The ROI dashboard tells you when to move up — you only scale spend as the agent scales sales.
How billing works, in plain terms
No credits, no per-seat fees and no surprise line items. Three things make up your bill.
1. A flat monthly plan
Chat and voice run on one engine. Your plan bundles a set number of conversions and voice minutes, and unlimited team seats are included.
2. Published overage
Go past the bundle and you pay the rate shown on your plan, which gets cheaper as you move up. There's no hidden multiplier.
3. A one-time setup fee
Covers onboarding, curating the agent to your business and connecting your site and tools. After that it's just your plan.
Many AI receptionist products bill per call, per minute, per unique customer or in credits, which makes your bill climb as you get busier. Flat plans with the overage printed on the page stay predictable. For a full breakdown of the models, read what an AI front desk costs, or see how a plan compares with a hire in AI receptionist vs. hiring.
Pricing questions
Is there a free trial?
Every new account starts with a free first month. Add a payment method before it ends to keep the front desk running. If you don't, there's a short grace period and then the front desk pauses. Your dashboard and data stay available so you can resume any time.
What's included in every plan?
Chat and voice on one engine, bookings, orders and hosted invoices, the live inbox, unlimited team seats, and the ROI dashboard. Plans differ by how many conversions and voice minutes are bundled.
What counts as a conversion?
A conversion is a booking that was confirmed, or an invoice that was paid, through the front desk, on chat or voice. Chats and calls that don't end in one don't count. Each plan includes a monthly bundle of conversions; beyond it, you pay a small flat rate per extra conversion.
How does voice billing work?
Every plan includes a block of voice minutes. Above the band, minutes are charged at the plan's per-minute overage rate, which tapers as you move up tiers.
What happens if I go over my plan?
The front desk keeps running. Extra conversions and voice minutes are billed at the overage rates shown on your plan, invoiced once after the month ends as a separate itemised invoice. Overage in the month your free month ends isn't billed. The dashboard shows usage so you can move up when it makes sense.
Do you store credit card numbers?
Never. Payments happen only on your payment processor's hosted invoice page. No card data ever touches Viravance's code, logs, or database.
Is there a setup fee?
Yes, a one-time fee per plan ($500 Starter, $1,000 Growth, $1,500 Pro) covers onboarding, curation to your business, and connecting your site and tools. It's charged once, with your first payment after the free month.
Can I change plans later?
Yes. Start where your volume is today and move up as the front desk drives more sales. The dashboard shows exactly when it makes sense.
How do I know it's paying for itself?
The dashboard counts the bookings and paid invoices the front desk landed and compares them with your plan cost each month. See how ROI is measured.
See it before you buy
Try the live front desk, then we'll plug it into your own site.