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AI front desk + Stripe: orders become invoices on your own account

When a customer orders by chat or phone, the front desk creates a Stripe invoice on your Stripe account and sends the link. The customer pays on Stripe's hosted page, so the money, and the processing fee, land with you and card numbers never touch Viravance.

Available. Built, tested end to end and in use.

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What it does with Stripe

Creates the invoice

After the order is confirmed with the customer, the agent builds the invoice from the cart and sends the hosted payment link by email.

Keeps payments on your account

Invoices are created on your connected Stripe account, not ours. Funds and fees settle with you.

Reports what was paid

Paid invoices roll up on your dashboard as sales landed. If Stripe is also where you take most payments, it can supply your total for the share-of-sales figure (gross charges minus refunds, fees excluded, USD).

How to connect it

  1. 1Create or use your own Stripe account.
  2. 2We connect it to Viravance during setup, using Stripe Connect.
  3. 3We run a test order through to make sure the invoice arrives and pays.

What we read and write

  • Written: invoices and their line items, on your Stripe account.
  • Read: whether those invoices were paid, for your dashboard.
  • Optional read: your monthly gross charges minus refunds, used only to compute a percentage. The total is never stored or shown.
  • Never touched: card numbers. Customers enter them on Stripe's page.

What it doesn't do

  • ✕Take card numbers in chat or on the phone.
  • ✕Move your existing Stripe customers or products into Viravance.
  • ✕Handle currencies other than USD for the share-of-sales report.

Common questions

Whose Stripe account is used?

Yours. The invoice is created on your connected account, so the customer's payment and the fee are yours.

Is this different from how Viravance bills me?

Yes. Your Viravance subscription is billed on Viravance's own Stripe account. Your customers' invoices are on yours.

What if the customer doesn't pay?

The invoice stays open on your Stripe account and shows as unpaid on your dashboard. You follow up the way you normally would.

Where Stripe helps most

Coffee roasters & specialty foodAn AI front desk for roasters and specialty food shops: it recommends by taste, handles size and grind, takes the order and sends the invoice.Online storesAn AI front desk for online stores: it answers where's-my-order, recommends products, takes phone and chat orders, and shows the share of sales it drives.Restaurants & cateringAn AI front desk for restaurants and caterers: it takes takeout and catering orders by chat and phone, answers menu questions, and sends the invoice.

All integrations

Not sure it fits your setup?

Tell us what you use and we'll say honestly how it would connect, and test it with you before you rely on it.

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